DATA CENTER MADRID - EAM Sistemas Informáticos

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Customer Service

+34 902 326 356


	No permanent contract
	24/7 In-House Technical Support
	Hight Availability
	Garanteed SLA 99,99%

Services

Server housing, from 1U

Includes:

Power will be delivered by two separate 16 Amp circuits.
Housing in rack.
Firewall service to limit access to the server to those ports, IP or protocols.
Static IP address.
Unlimited remote hands monthly interventions.

Half rack colocation

Includes:

Two AC circuits (A&B).
Fixed electricity cost with option between 8 and 16 amps.

Rack colocation

Includes:

Two AC circuits (A&B) of the requested amperage are available to the client.
Variable electricity costs depending on consumption.

Internet access

Two ports in redundant switches for Internet connection are included..
The Internet connection for this service is provided by a number of different network operators. This guarantees the Internet up-link through any of them (if one of them fails, traffic is automatically re-routed through the remaining operators).
The traffic consumed will be calculated based on a 95th percentile.
100 Mbps peaks are allowed as long as they do not exceed 5% of the time.
Contracted Mbps are for both upstream and downstream (symmetrical).
Unlimited data transfer.

Additional Services

• Internet access through multiple transit providers.
• Rack support (remote hands) with guaranteed response time.
• Equipment installation and setup.
• System administration (Linus, Unix, Windows).
• Database administration (Oracle, SQLServer, MySql).
• System management.
• Application management.
• Real time monitoring via web.
• Online backups management.
• Managed services.
• Virtual Private Networks.
• Assets management.
• Backup or alternative data center.

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