Services
• Rack support (remote hands) with guaranteed response time.
• Equipment installation and setup.
• System administration (Linus, Unix, Windows).
• Database administration (Oracle, SQLServer, MySql).
• System management.
• Application management.
• Assets management.

Service Features
• Technical support in 24x7 shifts.
• Rotation of all technical support on all shifts.
• Own technical staff.
• Technicians with more than 2 years of experience.
• Technicans speak spanish and english fluently.
• Communication through tickets, phone or email.
• Ongoing training.
• Helpdesk center.
• Database with records of all interventions.
• Our approach helps our customers to comply with ISO 27001 certification.